EMOTIONAL INTELLIGENCE (EI)
What is emotional intelligence?
EI has its roots in the concept of "social intelligence," first identified by E.L. Thorndike in 1920.
* abstract intelligence (the ability to understand and manipulate with verbal and mathematic symbols), * concrete intelligence (the ability to understand and manipulate with objects) * and social intelligence (the ability to understand and relate to people) (Ruisel, 1992). Thorndike (1920: 228), defined social intelligence as "the ability to understand and manage men and women, boys and girls -- to act wisely in human relations." And (1983) includes inter- and intrapersonal intelligences in his theory of multiple intelligences.
* Interpersonal intelligence is the ability to understand other people: what motivates them, how they work, how to work cooperatively with them. Successful salespeople, politicians, teachers, clinicians, and religious leaders are all likely to be individuals with high degrees of interpersonal intelligence.
* Intrapersonal intelligence ... is a correlative ability, turned inward. It is a capacity to form an accurate, veridical model of oneself and to be able to use that model to operate effectively in life.
Emotional intelligence, on the other hand, "is a type of social intelligence that involves the ability to monitor one's own and others' emotions, to discriminate among them, and to use the information to guide one's thinking and actions" (Mayer & Salovey, 1993: 433). According to Salovey & Mayer (1990), EI subsumes Gardner's inter- and intrapersonal intelligences, and involves abilities that may be categorized into five domains:
2) Managing emotions:
3) Motivating oneself:
5) Handling relationships:
Why is emotional intelligence important?